As of 11 January, 2018 Symphony GOLD became the Retail Solutions Division of Symphony RetailAI.
PARIS – March 17, 2017 – Univerexport, a leading domestic grocery retail chain in Serbia, has deployed GOLD to optimize further its retail operations by adding support for its space planning processes. With GOLD, Univerexport is now able to visualize every aspect of its merchandising process as well as improve on-shelf availability, space utilization and make effective use of customer insight. This ensures the company’s merchandising strategy is efficiently reflected across all store formats.
To improve operational efficiency further, Univerexport has also deployed GOLD to support its warehouse picking operations. With GOLD Warehouse Voice Operations, operators within Univerexport’s warehouses benefit from a smart device-voice directed solution, which will improve operator productivity as well as reduce pick-error rates.
Univerexport and Symphony GOLD first worked together in 2013 when the retailer implemented GOLD as its unified platform for store and warehouse operations.