Symphony RetailAI names Richard Hall Vice President Sales, ASEAN

New sales leader brings extensive retailing expertise to support rapid growth of AI-enabled retail solutions across region

DALLAS – Jan. 20, 2019 – Symphony RetailAI, provider of the industry’s leading AI-enabled platform and customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers, today announced its appointment of Richard Hall to the position of Vice President Sales, ASEAN, Symphony RetailAI.

Richard Hall is a veteran in the market research sector and has diverse executive experience leading teams across Asia Pacific, Africa and the Middle East. Richard brings extensive expertise in retailing, FMCG and health & beauty sectors, with an in-depth background across media, telecommunications, banking and clothing & footwear. He has worked with Sainsbury’s Supermarkets in the UK for many years as the head of insights and has spent the last twenty years in Asia Pacific working closely with all major retailers in the region.

“I am very excited to be joining Symphony RetailAI, as I believe that its solutions and technology are cutting edge, and I know that they have real potential to change how retailers use data internally as well as with their trading partners,” said Hall. “My focus will be on working with retailers to improve the efficiency and efficacy of their day-to-day operations, and I’m looking forward to helping them with new ideas to drive profitable growth across the ASEAN region.”

“We’re pleased to have Richard join our global team,” said Graeme Cooksley, President & Chief Operating Officer, Symphony RetailAI. “His retail experience coupled with his data expertise and understanding of its impact in organizations will be a true resource for both retailers and suppliers in Asia Pacific. Our customers recognize a detailed and actionable understanding of consumer behavior as a ‘must have’ to succeed; Richard’s skillset is a fantastic match.”


About Symphony RetailAI

Symphony RetailAI offers the industry’s leading AI-enabled platform accompanied by a suite of customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers. Symphony RetailAI’s innovations span the retail value chain from customer insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, to demand forecasting and inventory management. Our role-based solutions and CINDE, the industry’s first personal decision coach, provides users predictive analytics and prescriptive recommendations that make it easier to identify growth opportunities, activate plans, and realize profit and revenue growth, from supplier to shelf. A strong global partner ecosystem helps us serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers and 25 of the top 25 global CPG manufacturers – all through the Microsoft Azure Cloud. Symphony RetailAI is a SymphonyAI company.

Connect with Symphony RetailAI and CINDE on social media:
Twitter: @CINDE_AI 

About SymphonyAI

SymphonyAI Group is the fastest-growing private group of B2B AI companies, backed by a $1 billion commitment to deliver next-generation AI solutions for transforming the enterprise. Since its founding in 2017, SymphonyAI Group has grown rapidly to a group of six companies with a combined revenue run rate approaching $300 million. Over 1,600 talented leaders, data scientists, and other professionals operate the group under the leadership of one of Silicon Valley’s most successful serial entrepreneurs, Dr. Romesh Wadhwani. Website:

Media Contact
Adrienne Newcomb
Ketner Group Communications (for Symphony RetailAI)

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