Reduce cost-to-serve and improve service with a singular view of inventory
Capitalize on inventory enhancements, visibility, and tracking through the optimized FMCG retail inventory system to reduce cost and increase customer satisfaction.
As supply chains become constantly more complex in support of omnichannel retailing, it’s critical for retailers to have a solution that enables agility and cost-effective inventory fulfillment, eliminating IT cost and overhead associated with supporting the business and maintaining separate applications.
We have years of expertise in high-volume retail, so we know that having visibility Symphony RetailAI Supply Chain Inventory Management has a unified view of the entire supply chain and gives multiple and customizable alerts managed by a real-time agent that communicates to users as they prefer to be notified. This constant examination of the supply chain eliminates personnel inefficiencies and lets users know exactly where to focus.
How can you please the customer if you don’t have a clear view of your supply chain and the products in it? Our FMCG retail inventory system provides a key element to inventory management with seamless traceability across the entire supply chain from each touch point: supplier, warehouse, store, customer. We use a primary data element to track products and, to meet stringent industry regulations, our solution easily traces key product details in addition to product whereabouts.
Consumers want to know where their food comes from. Our FMCG retail inventory management software tracks origin and analyzes what food contains, providing transparency to ingredient/fresh data elements – measurements, packaging, sourcing, nutritional information, allergen containment and more. In addition, our solutions easily handle catch-weight items and the complexity of multiple selling units. This is more key than ever with fresh item management.
Waste isn’t good for anyone. Today’s leading retailers understand their increasing responsibility to eliminate fresh item waste and, as a result, require efficient food chain improvements where waste reduction is monitored. It’s important to have visibility to use-by dates and plan not to exceed them. Symphony RetailAI Supply Chain Inventory Management provides alerts to indicate issues with use-by dates as well as corrective recommendations so that users can react quickly.
The number one driver of customer satisfaction is ‘in-stock.’ People come because they want to buy what’s on their shopping list.
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