End-to-end orchestration of the supply chain

The only fully integrated supply chain platform that serves as a single source of data within a synchronized ecosystem of master data, inventory, order, and vendor management.


improvement in time to market for new products


reduction in shortage


improved productivity


improved inventory accuracy

Synchronize your supply chain with real-time inventory visibility and traceability

With a single view of data across your supply chain, you can easily manage inventory, orders, and vendors to improve accuracy, decrease out-of-stocks, and improve overall supply chain productivity.

Master Data Management

Centralize and simplify data management across multiple systems while addressing the complexities of the retail industry.

  • Synchronized master data in a single, comprehensive, and collaborative best-of-breed application tailor-made for retail
  • A complete model for fresh master data, supporting end-to-end track and trace, shelf expiry, allergen, nutrition, and source of origin
  • Omnichannel-ready with built-in flexibility to support complex logistics flows and multi-sourced items
  • Highly scalable retail/wholesale master data solution that manages all item, vendor, store, cost, price, and related data in a single application

Inventory and Order Management

Unify omnichannel inventory and order management with a consolidated view and full traceability across the entire supply chain with a single platform that optimizes, monitors, and alerts to reduce cost-to-serve. Improve visibility and manage orders from any origin, all the way from capture to fulfillment.

  • Control order splitting, merging, real-time allocation, and push distributions with options to consider alternate and dynamic sourcing
  • Review orders on the store floor through the natively integrated SymphonyAI store mobile application
  • Drive responsiveness with retail-specific event monitoring and real-time alerts
  • Perform quick order reviews and validation with seamless integration into master data management

Vendor Portal

Reduce administration with a secure, cloud-based portal where retailers and suppliers can work together to improve speed to market.

  • Activate new items and vendors with efficiency and speed
  • Track available vendor discounts and funding to increase profitability
  • Synchronize new item costs and future cost changes

“The best retail master data management solution.”

Jeff Main, Senior VP of IT, Festival Foods

“The end goal is to have one version of the truth for our data to make better decisions and to have predictive capability in our demand forecasting and more accuracy in our inventory [through SymphonyAI solutions]. That leads to the right assortment in front of their customers with the right pricing –  all the while being able to provide a more personalized experience.”

Alicia Samuel, Director, IT Business Solutions, Longo’s

“[With SymphonyAI], we’ve been able to automate and optimize our processes in everything from assortment and shelf replenishment to preparing orders for our customers.”

Andrija Derezic, CIO, Mercator

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