You don’t always get a second chance to please your customer.

Retailers build customer trust by making sure the products they want are available. Effective forecasting and replenishment drives this. The best forecasts – which drive every phase of the supply chain – are based on customer-driven inventory management and optimized service levels. Retailers must get this right. And replenishment? It’s all about keeping cost-to-serve down, while keeping product availability up. So, whether it’s business as usual or allocating inventory for one-time events – store openings, seasonal clearances – retailers need a replenishing planning solution that can do some very heavy lifting.

While competitive solutions aim to integrate forecasting, replenishment and allocation solutions so they work together, Symphony RetailAI’s offering has naturally grown from a common core offering from the start. Our approach begins with one retail data model platform of capabilities. This fuels inventory and data, enabling easy replenishment execution. The SR Replenishment Planning solution helps retailers satisfy their customers and reduce the cost-to-serve by accurately managing stock levels, increasing inventory throughput and optimizing operations. And our predictive analytical tools provide visibility into every phase of the supply chain to improve forecasting and replenishment. So, get it right every time for your customer and organization.

Key Capabilities

  • Creates forecasts based on customer-driven inventory management and optimized service levels
  • Automatically manages replenishment and speeds time to shelf
  • Manages inventory allocation for events, including store openings and reformats
  • Centrally plans and controls item assortment and allocation to stores over defined periods for defined sales events

Key Benefits

  • Reduces cost-to-serve and increases product availability up
  • Improve forecast accuracy by more over 80%, reduces inventory by 35%, and reduces waste by 45%
  • Increases customer trust and loyalty
  • Improves decision-making processes and strategies, minimizes errors and speeds time to shelf

Replenishment Planning products include:

  • SR Demand Forecasting

    Retailers use demand forecasting for inventory, sales and customer insights. Provides demand forecasting at the heart of the core platform which extends the predictivity needed for all supply chain processes. Advanced best-fit Ai forecasting algorithms take into account each demand-influencing factor for each product and store so that every SKU has the perfect order.

  • SR Allocation

    Enables easy push allocation of inventory to channels for users. Is fully integrated with SR Replenishment Insights to accurately plan, define and execute push distribution operations for seasons, collections, promotions or destocking products. Enables push management of a known allocation quantity of merchandise to locations. Automates local decisions and constraints about volumes and rhythms of deliveries over a season. Makes it easier for retailers to manage promotions, seasonal, short life products, imports or everyday items.

  • SR Replenishment Insights (DC)

    Retailers use BI analytics and KPIs for warehouse replenishment. Enables managers have immediate access to relevant and meaningful business information – a consolidated and conclusive dashboard view of critical retail functions including replenishment, warehousing, channels, marketing, and purchasing.

  • SR Warehouse Replenishment

    Managers easily optimize warehouse/distribution center inventory optimization (buying, inventory and service levels, transport optimization). Empowers supply chain managers to support replenishment buying, inventory management and allocation distribution activities integral with overall supply chain execution. Connected with a common core, it offers one core retail-data model platform of capabilities that fuels inventory and data, enabling simplistic replenishment execution. Can be connected with store ordering.

  • SR Store Replenishment

    Computer generated ordering/automatic replenishment for stores and channels. Includes store inventory optimization (buying, inventory and service levels with transport optimization).

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