Retail Store Management
Customer shopping habits are constantly changing. To create the best experience for today’s shopper and to maximize sales, store associates and their counterparts at head office need collaborative, intelligent and easy-to-use tools at their side – since customer satisfaction, competitiveness and efficiency go hand in hand.
Increase efficiency, increase customer satisfaction, grow
“What’s your favorite brand?” Ask anyone and they usually mention the same characteristics: great customer service, selection, ease of interaction — it all comes down to efficiency.
Our Store Management Suite enables store associates and managers to easily collaborate closely with corporate to plan and optimize store space. In fact, it optimizes space to achieve up to 6% sales growth in a department or aisle. We do this by leveraging the latest 3D and virtual reality technologies to design, test and execute highly effective layouts, shelf loading and category concepts. We’re also using some of the same mobile technologies that are in the hands of consumers and equipping store associates with tools that provide real-time, accurate inventory views and intelligence enabling them to be more efficient and ultimately provide more value to their customers.