As of 11 January, 2018 Symphony EYC became the Customer Intelligence Division of Symphony RetailAI.
“SpartanNash Company selected GOLD as a long-term strategic technology investment based on the functional capabilities of the Data Management Suite and the Symphony EYC staff’s deep domain knowledge of the grocery business and its practices,” said Dave Couch, Vice President of IT and CIO for SpartanNash Company. “SpartanNash Company continues to improve its services and offerings to its clients. As such, we needed to select a business partner with vision and an agile, competitive system, which will allow us to streamline our business processes, and who offers a grocery-centric roadmap for our future needs.”
With Symphony GOLD, SpartanNash Company expects to integrate its operations, centralize data management and more quickly and efficiently bring the two companies together.
“When SpartanNash completes the implementation of the Symphony GOLD Master Data Management Suite, it will integrate its operations and streamline its IT infrastructure to supports its newly created company in an increasingly competitive marketplace,” said Vince Beacom, President, North America, Symphony EYC.