Why a warehouse management system?

In today’s complex retail and wholesale environment, supply chain logistics are anything but simple. And with the warehouse at the heart of getting goods where they need to be, it’s critical that operations run smoothly, efficiently, and most important, accurately. Symphony RetailAI understands that the challenge stems from having so many moving pieces to manage. That’s why our warehouse management system enables easy oversight and visibility for maximum control and accuracy.

80%
Reduction in pick-error rates via voice-directed warehousing
30%
Increase in productivity through warehouse optimization
20%
Increase in inventory accuracy

A complete range of warehouse management features for omnichannel business

Be it track-and-trace for regulatory compliance or attributes for managing fresh items, grocers need a warehouse management system that’s tailor-made for their needs. It must provide flexibility and scalability to adapt as new consumer demands, regulations and market pressures emerge ― all with greater efficiency and simplified operations at the core.

Mobile and hands-free in the warehouse

Today’s warehouses boast new approaches and technologies. Voice-directed warehousing shows increased productivity and reduced errors. Symphony RetailAI’s solution support personnel using wearables for hands-free work. Mobile phones and smart devices contribute to new uses such as apps that deliver a real-time view to inventory, service and stock levels and replenishment tasks, enables them to drive overall warehouse performance from the palm of their hands.

Live insights into what’s happening in your warehouses

Retailers must easily manage all operations – ship-to-store, fresh prepared foods, direct-to-consumer shipping, etc. – in one view. Symphony RetailAI’s singular warehouse management system has major benefits across the omnichannel supply chain, quickly and correctly executing the movement of goods. And they must be able to measure productivity and recognize if any given product is yet to be received in the warehouse, already in-store, unfulfilled, or in transit to its final destination.

Real-time activities for real

Changes to operations? Inventory to count? Our warehouse management system eliminates these challenges with real-time slotting optimization so the warehouse stays running. Critical upgrades are not delayed. Business smoothly continues.

Capacity planning or cycle counting? Having a real-time system that always looks at the big picture and makes the best decision as to what each operator needs to do next, will have an immediate positive impact on your operations.

WMS that is integral to supply chain

Symphony RetailAI solutions are easy to deploy, whether on cloud or on-prem. Need to upgrade? It’s turnkey with us. And our solutions are scalable to change with the changing needs of your business and they require minimal workforce training.

Deciding to introduce new technology to the warehouse should breathe new life into your operation, not burden it with learning curves and delayed user acceptance.

Fresh is what customers want

Fresh products are more key than ever, yet for most retailers, they add an additional level of challenge to manage through the warehouse.

With Symphony RetailAI’s warehouse management system, you’ll easily get fresh product to the shelf in the condition that customers expect, when they expect it. So, whether it’s daily or intra-daily fulfillment for the produce section or for in-store food production, our solution is a fresh answer for customer satisfaction.

To improve productivity further, Atlantic Grupa introduced multi-level picking. Within the first year of implementation, the company gained a 7% overall increase in productivity and 50% decrease in picking errors. 

Atlantic Grupa Case study