DALLAS – Sept. 21, 2018 – SymphonyAI, the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, today announced the promotion of Arnaud Gauthier to President and Chief Customer Officer, EMEA, SymphonyAI.

In his new role, Gauthier will be responsible for sales, services and customer success across Europe, the Middle East and Africa for all SymphonyAI product and services lines. He will help continue the company’s rapid expansion of its category management, supply chain, personalized marketing and customer insights solutions fueled by AI and machine learning capabilities. Gauthier will also help bring to market SymphonyAI’s latest industry-specific innovations, including CINDE (Conversational INsights and Decision Engine), the company’s first-of-its-kind digital assistant for high-volume retail, and it’s store remodeling offering that leverages virtual reality.

Under Gauthier’s previous leadership as Senior VP, Southern Europe, his team contributed significantly to SymphonyAI’s rapid growth and market momentum. Today, the organization helps customers across Europe, including Action, Intermarche, Lidl, Pets at Home, REMA 1000 and REWE, improve product availability, generate localized and space-aware assortments, deliver targeted offers, increase in-store productivity, and more.

“Arnaud has a wealth of retail industry and enterprise software experience and has been a driving force in the organization, specifically for our growth in Southern Europe,” said Graeme Cooksley, President and Chief Operating Officer, SymphonyAI. “With the new AI-enabled solutions we are bringing to our customers this year in areas including supply chain, category management and personalized marketing, Arnaud is the ideal person to help a broader set of our customers realize the significant benefits these latest innovations can deliver.”

“It is very exciting to be part of one of the fastest growing retail technology companies in the industry today,” said Gauthier. “SymphonyAI has a long heritage of delivering best-in-class solutions and is now deploying highly differentiated, game-changing capabilities enabled by AI, which will revolutionize the value we bring to retail and CPG manufacturing customers. This combination of AI, data, insights and retail expertise is unique in the market. Every day, we reinforce our presence in Europe, a point illustrated by our commitment to and the successes of our clients and partners. I am very proud to be part of this high-growth company with a culture fixated on innovation and customer success.”

Additional Resources:

About SymphonyAI

SymphonyAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations. SymphonyAI is innovating rapidly to drive faster, more profitable decisions through AI, machine learning and voice technologies. We are trusted by over 1,200 organizations including 15 of the world’s 25 largest grocery retailers, thousands of retail brands, and hundreds of national and regional chains worldwide to help solve their toughest business problems, through AI-powered customer intelligence and retail solutions. SymphonyAI was formed in 2018, merging Symphony GOLD and Symphony EYC. SymphonyAI is a SymphonyAI company. More at www.symphonyretailai.com. Follow us on Twitter: @symphonyretail.

About SymphonyAI

SymphonyAI is a group of companies that provide the leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees. More at www.symphonyai.com.

Media Contact

Adrienne Newcomb
Ketner Group Communications (for SymphonyAI)