As of 11 January, 2018 Symphony GOLD became the Retail Solutions Division of SymphonyAI.
ATLANTA – January 18, 2017 – Symphony GOLD, provider of the GOLD unified software platform for omni-channel retail, today announced that Ram Marupudi, solutions architect at Southeastern Grocers, has been elected Chairperson for the Symphony GOLD Customer Advisory Board (CAB). In this new position, Marupudi will be responsible for bilateral communications between the CAB members and the Symphony GOLD product management teams.
The Symphony GOLD CAB is composed of merchandising and category management, supply chain and retail operations leaders, including C-level executives from retailers and manufacturers around the globe. Its primary mission is joint collaboration on long term strategic planning and growth to ensure that development of Symphony GOLD solutions continue to be aligned with customer strategies.
Marupudi has more than 18 years of extensive experience in retail architecture, design and implementation of technology solutions in support of business strategies. With strong leadership, functional and technical skills across a variety of business and technology areas, combined with proficiency in retail ERP application architecture and strategic roadmap development, Marupudi will bring a wealth of knowledge and practical experience to the role of CAB Chairperson.
“As Chairperson of the Symphony GOLD Customer Advisory Board, I believe it is important to understand the many diverse needs of our members so that the board can work with the Symphony GOLD team to meet its mission and objectives,” said Ram Marupudi, chair of the Symphony GOLD CAB. “I will be reaching out to members to learn how the group works together, to better understand members’ expectations and aspirations and to hear about their experiences with the Symphony GOLD solutions. Above all, we want CAB members to benefit from networking, sharing best practices and learning about Symphony GOLD’s new offerings and services. I welcome input from all of our members and look forward to continuing our close collaboration with Symphony GOLD.”
“We are delighted that Ram will be the Chairperson for our Customer Advisory Board and look forward to working with him and the CAB members,” said Patrick Buellet, CTO / CSO, Symphony GOLD. “Our overall goal in working with the CAB is to ensure that we have an active feedback loop between our product management teams and our customers so that our solutions are continually helping them solve their biggest merchandising, supply chain and operational challenges.”
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