In 2017, many predictions were made in retail. The Amazon Effect would keep shoppers out of stores. The Whole Foods acquisition would change the face of grocery forever. Private label-led stores like Lidl and Aldi would march on with unprecedented growth. Prepared foods would continue its dominance on our dinner tables. While many of these projections did not meet original forecasts, they did cause an industry transformation. Great retailers followed the growth curve by responding with platforms and technology. Others, satisfied with status quo, suffered. In this video from Xcelerate 2018, Dr Pallab Chatterjee, Chairman & CEO, Symphony RetailAI, shares an update on what has happened in the last year and discusses how the successful path for retail has changed, will continue to morph and how AI will play an important part in this journey.
