Fast-growing Ukrainian grocery chain, Tavria-V, selects Symphony RetailAI to support end-to-end store operations

New store mobility solutions will enable organization-wide efficiencies between headquarters and stores

DALLAS – Jan. 17, 2018 – Symphony RetailAI, the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, today announced that Tavria-V ― a regional grocery retail chain in Odessa, Ukraine operating over 70 stores of varying formats, from supermarkets to convenience stores ― selected Symphony RetailAI’s Store Operations and Store Mobility solutions to help improve overall operational efficiencies.

Recently, Tavria-V had significantly restructured its supply chain which impacted the operations of its existing stores. Due to this, store associates required assistance and tools to streamline operations for maximum efficiency, and store operations needed to be more effectively connected to its headquarters team to improve communication and collaboration.

“We have been looking for a solution that will support end-to-end operations of our stores and allow fast implementation and organization of store processes that are currently going through significant change,” said Sergey Konkov, CIO of Tavria-V. “Having evaluated market offerings, we selected Symphony RetailAI to provide us with comprehensive capabilities for planning and execution of store processes as well as support full and transparent collaboration between headquarters and the field.”

The solutions will be implemented by a blended team of experts from Symphony RetailAI and local partner, Consulting for Retail, combining world-class best practices and local knowledge of the Ukrainian market.

“We are delighted to have the opportunity to help Tavria-V optimize its store operations with our mobility technologies,” said Stanislav Krupnik, General Manager, Russia & CIS, Symphony RetailAI. “Our broad experience, based on successful implementations of store operations and mobility solutions in large European retailers, will enable Tavria-V to increase productivity of store associates, improve operational efficiency and fully align store and supply chain replenishment processes.”

About Symphony RetailAI

Symphony RetailAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations. Symphony RetailAI is innovating rapidly to drive faster, more profitable decisions through AI, machine learning and voice technologies. We are trusted by over 1,200 organizations including 15 of the world’s 25 largest grocery retailers, thousands of retail brands, and hundreds of national and regional chains worldwide to help solve their toughest business problems, through AI-powered customer intelligence and retail solutions. Symphony RetailAI was formed in 2018, merging Symphony GOLD and Symphony EYC. Symphony RetailAI is a SymphonyAI company. More at Follow us on Twitter: @symphonyretail.

About SymphonyAI

SymphonyAI is a group of companies that provide the leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees. More at

Media Contact

Adrienne Newcomb
Ketner Group Communications (for Symphony RetailAI)


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