We are pleased to speak at this year’s Food and Grocery Australia 2018 in Melbourne. Food and Grocery Australia is the leading event for the nation’s $127.4 billion food and grocery sector. It is the event for suppliers, manufacturers and their retail partners, providing delegates with leading industry insights, both locally and globally; access to thought leadership; key insights into the challenges faced by retailers; and the latest thinking to drive connectivity with today’s consumers.
Join Symphony RetailAI’s Dr Pallab Chatterjee on Thursday 24th May as he addresses how technology can deliver compelling customer experiences.
If you are joining this year’s conference, we would welcome the opportunity to meet with you. Click here to arrange a meeting >>
Speaker session, 9:45 Thursday 24 May, Dr. Pallab Chatterjee
Competing with Amazon: How technology can deliver compelling customer experiences
Dr. Pallab Chatterjee is Chairman & CEO, Symphony RetailAI. Prior to joining, Dr. Chatterjee was CEO of i2 Technologies, Inc. where he earlier held the role of President of Solutions Operations. Before joining i2, he spent 24 years at Texas Instruments in various executive management positions. Dr. Chatterjee also serves on the board of directors for SSC, Teleca and MSC Software. Dr. Chatterjee received his Bachelor degree from IIT-Kharagpur, India and a Master’s and Doctorate degree in electrical engineering from the University of Illinois.
Next-generation technologies spawned outside retail have the imminent potential to help retailers and suppliers generate higher loyalty and improve the integrated in-store, online and mobile customer experience to drive revenue and category growth. Enter Artificial Intelligence (AI).
AI holds phenomenal promise for everyone in retail beyond anything we’ve seen before. But AI can only be as good as the data it is fed. A 360-degree view of customers is key to getting the best out of AI, and delivering intelligent decisions across marketing, merchandising, category management and supply chain. With an AI-enabled, digital assistant you can then respond immediately with deep insights, immersive visualizations and recommended actions. This is a sea change for grocery and high-volume retailers, and their CPG manufacturer partners, and has the imminent potential to significantly transform their business performance.