PARIS – MAY 13, 2019 – Symphony RetailAI, the leading global provider of AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain, today announced that Albert Czech Republic, part of the international group Ahold Delhaize, has selected Symphony RetailAI’s Warehouse Voice Operations running on the Zebra TC51 handheld touch computer to streamline its warehouse operations.
“We had been looking for an innovative voice picking solution that would deliver a significant productivity increase in our warehouse operations, but also could be easily deployed and used across the five different spoken languages in our three warehouses in the country,” said Pavel Brichac, Chief Information Officer, Albert Czech Republic. “The test conducted last year convinced us that the Symphony RetailAI solution will provide us with the right capabilities to achieve our productivity goals of a 12% increase for the picking operations; we are actually looking to exceed this now with a target of 16-20%.”
This deployment with Albert Czech Republic is the first of its kind within the new strategic collaboration between Zebra Technologies and Symphony RetailAI, offering retailers, manufacturers, and logistics companies access to cutting-edge technology and tools that will boost productivity and customer satisfaction by increasing operational warehouse and back-office productivity.
“Our next-generation voice technology, combined with Zebra’s leading tools, will enable Albert Czech Republic to rapidly increase the efficiency of its warehouse operation and reach its objectives, providing the retailer with a competitive advantage in a fast-evolving market,” said Arnaud Gauthier, President and Chief Customer Officer, Symphony RetailAI. “The support of our Logistics Innovation team in Nantes, France, was key to equipping 380 operators quickly with Bulgarian, Czech, English, Polish and Russian language capabilities.”
The solutions are being implemented by Symphony RetailAI’s local partner, U&SLUNO, which offers world-class logistics expertise in the Czech Republic market.
- Read more about Symphony RetailAI logistics operations solutions, including warehouse voice capabilities.
- Find out more about global strategic alliance with Zebra technologies.
About Symphony RetailAI
Symphony RetailAI is the leading global provider of role-specific, AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain. Our proven, industry-leading, AI-enabled software, coupled with the industry’s only conversational natural-language AI interface, CINDE, provides key users with proven prescriptive and preemptive recommendations that make it easy to identify end-to-end growth opportunities, activate plans, and realize measurable profit and revenue growth. Our solutions are specific to key decision-maker roles focused on profitable growth across the retail value chain from source to consumer. With our strong global partner ecosystem, we serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers, 25 of the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains – all through the Microsoft Azure Cloud. Symphony RetailAI is a SymphonyAI company. More at www.symphonyretailai.com.
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SymphonyAI is a group of companies that provide the leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees. More at www.symphonyai.com.
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