In 2018, Symphony EYC was renamed Symphony RetailAI’s, Customer Intelligence Division.

Press release: Symphony RetailAI announced its formation, incorporating Symphony GOLD and Symphony EYC into the company as new divisions.

Symphony EYC, now renamed the Customer Intelligence Division of Symphony RetailAI is a leading provider of software and services for insights-driven customer engagement, partnering with leading retailers and manufacturers in over 70 countries to deliver increased margins, profits and loyalty by enabling a more consistent customer retail experience. The simple, intuitive cloud-based software apps, big data analytic solutions and services, as well as the organization’s innovative omni-channel loyalty management platform, have enabled value creating customer-centric retailing opportunities that align to delight existing and attract new customers.

Hear from our Chairman and CEO, Dr. Pallab Chatterjee, on the formation of Symphony RetailAI