Executive Team

Chris Koziol, CEOChris Koziol, Chief Executive Officer & Board Member

Chris is an experienced President & CEO with a demonstrated 35-year history of leading technology growth organizations including 10+ years in the global enterprise software industry. Prior to joining Symphony RetailAI, Chris served as President and CEO of Aspect Software for six and a half years, and before that, as COO, JDA Software. Chris also held CEO positions at Mission Advisors and MicroAge Inc.


Sam Sheriff, Chief People Officer

Sam is responsible for the HR and Facilities functions globally. She has extensive experience in setting HR strategy, people development, organization design, employee relations, talent management, change management, M&A and reward. A Chartered Fellow of the CIPD and NLP Practitioner, Sam has held HR roles across technology, construction and hospitality before joining Symphony RetailAI in 2012.


Cheryl Sullivan, GM & Chief Product Officer

Cheryl leads product strategy and marketing for Symphony RetailAI. With over 25 years of experience in Retail and FMCG industry, she has a proven track record of business innovation to solve problems and modernize processes. Before joining, Cheryl was President & General Manager for DemandTec and the Chief Strategy & Marketing officer for Revionics. Previously, Cheryl had senior leadership roles at Oracle Retail, Spectra Marketing, i2, Intactix, Nielsen, ems, and Miller Brewing.


Raj Marimuthu, Symphony RetailAIRaj Marimuthu, GM & Chief Customer Success Officer

Raj leads the global customer success organization for Symphony RetailAI. He is a seasoned software delivery executive and thought leader who is passionate about enabling strategic change to maximize business value for our customers. Raj joined Symphony RetailAI from JDA/BlueYonder, where he was Regional Vice President, Professional Services. Raj has also previously held leadership roles overseeing Professional Services, Customer Support and Cloud functions at Avaya and Oracle.


Charisse Jacques, Symphony RetailAICharisse Jacques, GM & Chief Customer Centric Retailing Officer

Charisse leads US client teams as well as the global analytics shared service supporting client teams. Charisse has 20 plus years of experience across management consulting, retail and consumer-oriented organizations. Her consulting experience includes roles at McKinsey & Company, A.T. Kearney as well as boutique firms. In addition, she has held industry roles in merchandising / category management, strategy, innovation and other operational roles.


Dale Grant, Symphony RetailAIDale Grant, Chief Revenue Officer

Dale has over 30 years of retail experience in technology with Fortune 500 companies. Previously, Dale was SVP, global retail sales, Oracle. He also led the creation of Oracle’s hospitality food and beverage business as a senior vice president. Before Oracle, Dale was global retail VP at NCR and held several leadership positions including VP of Americas sales across all industries. Additionally, he managed the retail sales and consulting organization as vice president for North America after heading up the retail solutions and Teradata data warehousing business as VP/GM for NCR at Walmart in Bentonville, AR.


Patrick Buellet, Symphony RetailAIPatrick Buellet, Chief Strategy Officer, SCM

Patrick oversees technology and ensures product alignment to overall business strategies. With more than 25 years of experience leading supply chain strategy, research and development for companies across Europe, he plays an integral role in helping Symphony RetailAI innovate rapidly to enable precise, real-time supply chain decisions for FMCG retailers and CPG manufacturers through the application of AI, machine learning and voice technologies.


Sebastian PeluffoSebastian Peluffo, Chief Financial Officer

Sebastian’s career spans more than 25 years in financial management, accounting, audit and taxation at global companies. He previously held senior-level positions in both technology and sustainable supply chain management companies and also worked for 12 years at PricewaterhouseCoopers as an Auditor and Tax Advisor for public and private multinational companies. He holds a degree in accounting from the University of Buenos Aires, Argentina and is a Certified Public Accountant (CPA) in the states of Texas and New Mexico.


Raphael Bertholet, Symphony RetailAIRaphael Bertholet, Chief Technical Officer, SCM

With over 20 years of experience in the supply chain software industry, Raphael has technology in his DNA. He has over 9 years of leadership of Symphony RetailAI’s R&D, and played a significant role in the deployment of our end-to-end supply chain vision. A true technology evangelist, he plays a major role in the deployment of artificial intelligence and machine learning in all Symphony RetailAI solution portfolios, delivering real business values to retailers.




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