Executive Team


Manish Ch, CEO
Manish Choudhary, Chief Executive Officer and Board Member

Manish has more than two decades’ experience leading global teams and managing P&L for publicly traded software and technology transformation-focused companies. He has deep growth experience both organically and through M&A, and he has particular passion and expertise in AI-driven digital transformation, SaaS, analytics and machine learning. He joined Symphony Retail from Diebold NIxdorf, where he served as EVP of Global Software, and Pitney Bowes Inc. in SVP roles in Sending Technology and Global Innovation & Products. He holds MBAs from UCLA’s Anderson School of Management and National University of Singapore.

Raphael Bertholet, SymphonyAI
Raphael Bertholet, Chief Technical Officer, SCM

With over 20 years of experience in the supply chain software industry, Raphael has technology in his DNA. He has over 9 years of leadership in SymphonyAI Retail’s R&D, and played a significant role in the deployment of our end-to-end supply chain vision. A true technology evangelist, he plays a major role in the deployment of artificial intelligence and machine learning in all SymphonyAI Retail solution portfolios, delivering real business values to retailers.

Patrick Buellet, SymphonyAI
Patrick Buellet, Chief Strategy Officer, SCM

Patrick oversees technology and ensures product alignment to overall business strategies for Symphony AI Retail. With more than 25 years of experience leading supply chain strategy, research and development for companies across Europe, he plays an integral role in helping SymphonyAI Retail innovate rapidly to enable precise, real-time supply chain decisions for FMCG retailers and CPG manufacturers through the application of AI, machine learning and voice technologies.

Dale Grant, SymphonyAI
Dale Grant, Chief Revenue Officer

Dale has over 30 years of retail experience in technology with Fortune 500 companies. Previously, Dale was SVP, global retail sales, Oracle. He also led the creation of Oracle’s hospitality food and beverage business as a senior vice president. Before Oracle, Dale was global retail VP at NCR and held several leadership positions including VP of Americas sales across all industries. Additionally, he managed the retail sales and consulting organization as vice president for North America after heading up the retail solutions and Teradata data warehousing business as VP/GM for NCR at Walmart in Bentonville, AR.

Charisse Jacques, SymphonyAI
Charisse Jacques, GM and Chief Customer-Centric Retailing Officer

Charisse leads US client teams and the global analytics shared services supporting client teams for Symphony AI Retail. Charisse has over 20 years of experience across management consulting, retail and consumer-oriented organizations. Her consulting experience includes roles at McKinsey and Company, A.T. Kearney as well as boutique firms. In addition, she has held industry roles in merchandising / category management, strategy, innovation and other operational roles.

Raj Marimuthu, SymphonyAI
Raj Marimuthu, GM and Chief Customer Success Officer

Raj leads the global customer success organization for SymphonyAI Retail. He is a seasoned software delivery executive and thought leader who is passionate about enabling strategic change to maximize business value for our customers. Raj joined SymphonyAI from JDA/BlueYonder, where he was Regional Vice President, Professional Services. Raj has also previously held leadership roles overseeing Professional Services, Customer Support and Cloud functions at Avaya and Oracle.

Gaurav Varshney, SymphonyAI
Gaurav Varshney, Vice President Engineering and India Site Leader

Gaurav comes from Pitney Bowes where he has led global engineering teams and built SaaS, API, IoT, and data analytics solutions. During his 15 years with the company, Gaurav played a critical role in the digital transformation of Pitney Bowes’ SendTech business. He has more than 20 years of experience in developing data-centric SaaS solutions, enterprise data-lake and platforms leveraging emerging technologies including big data, IoT, data science, and AI/ML.

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