Executive Team

Manish Ch, CEOManish Choudhary, Chief Executive Officer and Board Member

Manish has more than two decades’ experience leading global teams and managing P&L for publicly traded software and technology transformation-focused companies. He has deep growth experience both organically and through M&A, and he has particular passion and expertise in AI-driven digital transformation, SaaS, analytics and machine learning. He joined Symphony Retail from Diebold NIxdorf, where he served as EVP of Global Software, and Pitney Bowes Inc. in SVP roles in Sending Technology and Global Innovation & Products. He holds MBAs from UCLA’s Anderson School of Management and National University of Singapore.

Cheryl Sullivan, GM and Chief Product Officer

Cheryl leads product strategy and marketing for SymphonyAI Retail. With over 25 years of experience in Retail and FMCG industry, she has a proven track record of business innovation to solve problems and modernize processes. Before joining, Cheryl was President and General Manager for DemandTec and the Chief Strategy and Marketing officer for Revionics. Previously, Cheryl had senior leadership roles at Oracle Retail, Spectra Marketing, i2, Intactix, Nielsen, ems, and Miller Brewing.


Raj Marimuthu, SymphonyAIRaj Marimuthu, GM and Chief Customer Success Officer

Raj leads the global customer success organization for SymphonyAI Retail. He is a seasoned software delivery executive and thought leader who is passionate about enabling strategic change to maximize business value for our customers. Raj joined SymphonyAI from JDA/BlueYonder, where he was Regional Vice President, Professional Services. Raj has also previously held leadership roles overseeing Professional Services, Customer Support and Cloud functions at Avaya and Oracle.


Charisse Jacques, SymphonyAICharisse Jacques, GM and Chief Customer-Centric Retailing Officer

Charisse leads US client teams and the global analytics shared services supporting client teams for Symphony AI Retail. Charisse has over 20 years of experience across management consulting, retail and consumer-oriented organizations. Her consulting experience includes roles at McKinsey and Company, A.T. Kearney as well as boutique firms. In addition, she has held industry roles in merchandising / category management, strategy, innovation and other operational roles.


Dale Grant, SymphonyAIDale Grant, Chief Revenue Officer

Dale has over 30 years of retail experience in technology with Fortune 500 companies. Previously, Dale was SVP, global retail sales, Oracle. He also led the creation of Oracle’s hospitality food and beverage business as a senior vice president. Before Oracle, Dale was global retail VP at NCR and held several leadership positions including VP of Americas sales across all industries. Additionally, he managed the retail sales and consulting organization as vice president for North America after heading up the retail solutions and Teradata data warehousing business as VP/GM for NCR at Walmart in Bentonville, AR.


Patrick Buellet, SymphonyAIPatrick Buellet, Chief Strategy Officer, SCM

Patrick oversees technology and ensures product alignment to overall business strategies for Symphony AI Retail. With more than 25 years of experience leading supply chain strategy, research and development for companies across Europe, he plays an integral role in helping SymphonyAI Retail innovate rapidly to enable precise, real-time supply chain decisions for FMCG retailers and CPG manufacturers through the application of AI, machine learning and voice technologies.


Sebastian PeluffoSebastian Peluffo, Chief Financial Officer

Sebastian’s career spans more than 25 years in financial management, accounting, audit and taxation at global companies. He previously held senior-level positions in both technology and sustainable supply chain management companies and also worked for 12 years at PricewaterhouseCoopers as an Auditor and Tax Advisor for public and private multinational companies. He holds a degree in accounting from the University of Buenos Aires, Argentina and is a Certified Public Accountant (CPA) in the states of Texas and New Mexico.


Raphael Bertholet, SymphonyAIRaphael Bertholet, Chief Technical Officer, SCM

With over 20 years of experience in the supply chain software industry, Raphael has technology in his DNA. He has over 9 years of leadership in SymphonyAI Retail’s R&D, and played a significant role in the deployment of our end-to-end supply chain vision. A true technology evangelist, he plays a major role in the deployment of artificial intelligence and machine learning in all SymphonyAI Retail solution portfolios, delivering real business values to retailers.




Speak with an expert

Just provide us with a few details and we’ll be in touch to discuss your needs