SymphonyAI Retail is the only provider of end-to-end, integrated AI-powered merchandising, marketing and supply chain solutions for retailers and CPG manufacturers.

With more than 30 years of customer-centricity at the heart of everything we do, SymphonyAI helps business leaders and their teams identify, activate, and realize opportunities for profitable growth – more efficiently and effectively – in today’s highly competitive omni-channel environment.

From category management and marketing to supply chain and retail operations, we provide the industry’s only truly integrated AI-enabled solutions, tailored for the nuances and volume of FMCG/Grocery retail.

Founded on CINDE and GOLD enterprise solutions, SymphonyAI’s innovations span the retail value chain, providing actionable insights that drive improved performance and CPG collaboration – and ultimately, revenue and margin growth.

Our outstanding team of seasoned retail experts and a strong global partner ecosystem helps us serve more than 1,200 organizations worldwide – including half of the world’s top 30 grocery retailers and all of the top 25 global CPG manufacturers – all through the Symphony Retail Cloud, powered by Microsoft Azure.

Our Customer Promise

Profitable growth in year one
Easiest to do business with
Best quality and customer service
Breakthrough AI-enabled solutions

The time is now for Enterprise-wide AI

Artificial Intelligence and Machine Learning have gone from cutting-edge to mainstream.  But while many simply say they are using AI, we’ve moved past the hype and are driving hyper performance for our clients every day.

FMCG retail – especially Grocers and Mass Merchandisers who manage tens of thousands of SKUs and a wide variety of customers – requires software and solutions that are tailored to their industry – a one-size-fits-all approach across all retail outlets simply won’t work.

We’ve taken the best of both worlds – the experience and knowledge of retail experts (Human Intelligence) and the scalability and computing power from today’s best-in-class technology (Artificial Intelligence) to develop enterprise-wide solutions that are tailored specifically to FMCG Retailers and CPG Manufacturers and that can scale to meet the needs of clients of any size.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, finance, manufacturing, media, IT/enterprise service management, and the public sector. SymphonyAI has many leading enterprise customers in each of these industries. Since its founding in 2017, SymphonyAI has grown rapidly, thanks to the work of 2,000 talented leaders, data scientists, and other professionals. SymphonyAI is a SAIGroup company, backed by a $1 billion commitment from successful entrepreneur and philanthropist Dr. Romesh Wadhwani.

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