Symphony RetailAI are the only provider of end-to-end, integrated AI-powered Merchandising, Marketing and Supply Chain Solutions, for Retailers & CPG Manufacturers. Simply put, we are Retail.

With more than 30 years of customer-centricity at the heart of everything we do, Symphony RetailAI helps business leaders and their teams identify, activate, and realize opportunities for profitable growth – more efficiently and effectively – in today’s highly competitive omni-channel environment.

From category management and marketing to supply chain and retail operations, we provide the industry’s only truly integrated AI-enabled solutions, tailored for the nuances and volume of FMCG/Grocery retail.

Founded on CINDE and GOLD enterprise solutions, Symphony RetailAI’s innovations span the retail value chain, providing actionable insights that drive improved performance and CPG collaboration – and ultimately, revenue and margin growth.

Our outstanding team of seasoned retail experts and a strong global partner ecosystem helps us serve more than 1,200 organizations worldwide – including half of the world’s top 30 grocery retailers and all of the top 25 global CPG manufacturers – all through the Symphony Retail Cloud, powered by Microsoft Azure.

Our Customer Promise

Profitable growth in year one
Easiest to do business with
Best quality & customer service
Breakthrough AI-enabled solutions
Symphony RetailAI Customer Promise


SymphonyAI Group is the fastest-growing private group of B2B AI companies, backed by a $1 billion commitment to deliver next-generation AI solutions for transforming the enterprise. SymphonyAI Group addresses use cases in healthcare and life sciences, retail and CPG, industrial manufacturing, energy, oil & gas, media and entertainment, defense, and financial services. Since its founding in 2017, SymphonyAI Group has grown rapidly to a group of seven companies with a combined revenue run rate of more than $300 million. Over 2,000 talented leaders, data scientists, and other professionals operate the group under the leadership of one of Silicon Valley’s most successful serial entrepreneurs, Dr. Romesh Wadhwani. Website:

The time is now for Enterprise-wide AI

Artificial Intelligence and Machine Learning have gone from cutting-edge to mainstream.  But while many simply say they are using AI, we’ve moved past the hype and are driving hyper performance for our clients every day.

FMCG retail – especially Grocers and Mass Merchandisers who manage tens of thousands of SKUs and a wide variety of customers – requires software and solutions that are tailored to their industry – a one-size-fits-all approach across all retail outlets simply won’t work.

We’ve taken the best of both worlds – the experience and knowledge of retail experts (Human Intelligence) and the scalability and computing power from today’s best-in-class technology (Artificial Intelligence) to develop enterprise-wide solutions that are tailored specifically to FMCG Retailers and CPG Manufacturers and that can scale to meet the needs of clients of any size.

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